Fees & FAQ

Frequently Asked Questions

Below, we have provided answers to the most frequently asked questions about your visit to Live Well Health Centre, what to bring, and our fees. If there’s something specific you’re trying to find, please Contact Us.

WHAT SHOULD I EXPECT ON MY FIRST VISIT?

At your first visit to Live Well Health Centre, your Osteopath will sit down with you and go through a detailed case history of your presenting complaint and general medical history. This helps them to achieve an understanding of your overall health before conducting a physical exam to identify the areas of dysfunction related to your presenting health concerns. Once an accurate diagnosis of your issue has taken place a hands on treatment followed by advice on management and exercise is provided by your Osteopath to help assist your recovery.

Note: Please allow 45 minutes for your initial consultation and 30 minutes for subsequent appointments.

To get the most out of your treatment, ensure you are wearing loose, comfortable clothing.

WHAT SHOULD I WEAR TO MY CONSULT?

To get the most out of your treatment ensure you are wearing loose, comfortable clothing.

DO YOU ACCEPT ENHANCED PRIMARY CARE (EPC) PLAN REFERRALS?

Live Well Health Centre does accept patients with a EPC Plan referral from their General Practitioner. We do not however bulk bill these referrals and there will be a small out of pocket gap fee once the medicare rebate of $52.95 is subtracted from the consult fee.

ARE YOUR SERVICES COVERED UNDER PRIVATE HEALTH INSURANCE?

Osteopathy is covered by most private health funds under ‘extras’ however, the amount covered depends on your level of cover and there may be a gap fee.

Clinical Pilates is covered under TAC and DVA, but not under private health insurance.

Fees

Our fees are listed by service and can be viewed below. Please be aware that any appointments not cancelled with at least 24 hours notice will result in a 50% cancellation fee, which must be paid before your next appointment.

Live Well Health Centre does accept patients with a referral from their General Practitioner through the Enhanced Primary Care (EPC) Plan. However, we do not offer bulk billing for these referrals and there may be a small out-of-pocket cost after the $60.35 Medicare rebate is applied. Payment for the consultation must be made on the day of service, and the receptionist will process your Medicare card for the rebate, which will be deposited into a savings or cheque account within 24 hours. Please note that a EFTPOS card with a savings or cheque account is required to process the rebate. If you do not have an EFTPOS card, you will be given a receipt to take to Medicare for reimbursement.

We do accept patients with Department of Veterans Affairs (DVA) benefits who have a referral from their GP and a Gold card. These payments can be bulk billed directly. We also accept patients with Workcover claims, but we do not offer bulk billing for these. Payment for the consultation must be made on the day of the appointment, and a copy of the invoice can then be sent to your insurer. Please note that there may be a small gap fee with some insurers.

Fee Breakdown

Osteopathy

ASSOCIATE- NAOMI/TYLER/LIAM
Initial Consultation	$130.00	Allow 45 mins	Your first visit with an Osteopath at Live Well Health Centre . We will discuss your condition, conduct a brief assessment and formulate a plan to get you feeling back to your best.
Standard Appointment	$100.00	Allow 30 mins	Subsequent visit with an osteopath.
Extended Appointment	$130.00	Allow 45 mins	Extended visit with an osteopath.
Long Consult	$160.00	A one hour treatment for multiple concerns.	For return patients only.

SENIOR- REBECCA/EMILY/SAMANTHA
Initial Consultation	$135.00	Allow 45 mins	Your first visit with an Osteopath at Live Well Health Centre . We will discuss your condition, conduct a brief assessment and formulate a plan to get you feeling back to your best.
Standard Appointment	$105.00	Allow 30 mins	Subsequent visit with an osteopath.
Extended Appointment	$135.00	Allow 45 mins	Extended visit with an osteopath.
Long Consult	$165.00	A one hour treatment for multiple concerns.	For return patients only.

GAYAN/KAROLINA
Service	Fee	Duration	Information
Initial Consultation	$140.00	Allow 45 mins	Your first visit with an Osteopath at Live Well Health Centre . We will discuss your condition, conduct a brief assessment and formulate a plan to get you feeling back to your best.
Standard Appointment	$110.00	Allow 30 mins	Subsequent visit with an osteopath.
Extended Appointment	$140.00	Allow 45 mins	Extended visit with an osteopath.
Long Consult	$170.00	A one hour treatment for multiple concerns.	For return patients only.

*New pricing system as effect of January 1st 2025

Pilates

Service	Fees	Duration	Information
Pilates Intro & Assessment	$130.00	Allow 45 mins	One on One class to get you acquainted with pilates concepts and equipment. You must complete a 1:1 session before you can enrol into our 1: 3 classes. We will conduct a brief movement assessment, show you how to safely use the equipment and formulate a rehabilitative plan specifically for you.
Clinical Pilates Group (1:3)	$42.00	Allow 45 mins	One Pilates Instructor with MAX THREE students on apparatus. You must attend a INTRO AND ASSESSMENT class before you can enrol in 1:3 classes to ensure you are safe on the apparatus and a plan has been formulated for you based on your needs.
Pilates 10 Pack	$360
Pilates 20 Pack	$680

Strength & Conditioning

Service	Fee	Duration	Information
Strength & Conditioning	$130	45 minute consultation	We will discuss your condition, conduct a brief assessment and formulate a plan to get you feeling back to your best.

Gait Analysis

Service	Fee	Duration	Information
Initial	$160.00	1 hour consultation	We will discuss your condition, conduct a thorough gait & running assessment, make corrective changes and discuss a management plan. Please come with comfortable clothing and your running/walking shoes.
Subsequent	$130.00	45 minute consultation